This is for tradies tired of wasting time, money, and their reputation by manually following up on leads and quotes.
We’ll Build You A System That Turns Your Inquiries Into Customers On Autopilot.
You get an inquiry, spend time chatting, maybe even go out to the site, provide a quote, and then... radio silence.
Or you meant to follow up, but got caught up with another job, forgot and suddenly they’ve booked with the “other guys”. Sound familiar?
Here's what this really costs you:
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Time you’ll never get back.
You’re spending valuable hours chasing leads that disappear, hours you could be billing on paying jobs or spending with friends and family.
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Customers questioning your value.
Without strategic follow-ups, your quote is just another number on a comparison list. Meanwhile, your competitors are engaging, staying top of mind, and appearing more available.
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Money left on the table.
Every ghosted quote is hard-earned revenue slipping away. Without strategic follow up, you're not just missing immediate jobs but you’re losing chances to stay top of mind when they're ready to book.
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When leads don’t hear back, it signals disorganisation. Fast acting competitors with a smooth process start to look like the reliable choice. Frustrated leads don’t stay silent and it’s a potential dent to your reputation.
What if instead of all the wasted time and lost income, you had a system that followed up for you.
A system that builds trust with your leads, primes and engages them until they are ready to pay for your services?
Imagine not worrying about follow-ups or ghosted quotes because it was all handled, leaving you free to focus on doing what you do best... managing your team and servicing your customers.
What if instead of all the wasted time and lost income, you had a system that followed up for you.
A system that builds trust with your leads, primes and engages them until they are ready to pay for your services?
Imagine not worrying about follow-ups or ghosted quotes because it was all handled, leaving you free to focus on doing what you do best... managing your team and servicing your customers.
So how do we turn your inquiries into loyal customers?
We do this by building systems that automatically follow up and prime your leads to become your loyal customers... without you having to chase them up manually.
The systems we build for you
PRE-QUOTE
When a lead leaves an inquiry with you we trigger the pre-quote workflow.
Its purpose is to acknowledge the inquiry, set expectations and warm them up for your quote beforehand so your price is not just a number to them. This shows proactive engagement and professionalism.
This can include:
✔ Thanking them for requesting a quote — giving them timelines, next steps.
✔ Showcasing your reviews and priming them with social proof.
✔ Answer common FAQs — saving you time during the quoting process and allowing you to focus on the job and building rapport.
POST-QUOTE
Once you’ve provided the quote, we trigger the post-quote workflow.
Its purpose is to provide timely personalised follow up and showcase your value and expertise.
This helps highlight your point of difference and care.
This can include:
✔ Personalised follow up after a few days.
✔ Educational content to highlight your expertise.
✔ Comparison on what sets your service apart from others.
✔ Gentle reminders if they haven’t responded or booked.
And as a BONUS…we’ll create systems to help you get more reviews and keep your customers coming back for the long haul. →
POST-SERVICE
This can include:
✔ Post service instructions and a general check in to show that you care even after the job has been done and you’ve received payment.
✔ Google review requests so you can build more social proof.
✔ Long-term check-ins to keep you top of mind when they need work again or have someone to refer you to.
Why don’t I show you how this works?
This will not be a sales pitch, you can leave your credit card in the fridge.
WHO AM I?
I'm Miro, and for over 12 years, I've helped service-based businesses achieve standout results in competitive industries like trades, telecommunications, health and professional services.
I’ve helped grow companies to 7 and 8 figures, spent millions on ads and thousands of hours testing tactics throughout my career as a head of digital and agency founder. I know what works...and what doesn’t.
After dealing firsthand with the frustration of poor communication and the lack of timely follow-up when booking various trades, I created Trades on Tracks to help tradies enhance their follow-up process, showcase expertise, and build a business that customers are proud to refer to their friends and family.
My goal? To turn as many of your inquiries as possible into loyal customers, using the least amount of your money, time, and effort.
faqs
Is this suitable for my business?
If you own a trades business — whether you’re a plumber, electrician, builder, painter, renovator, landscaper, HVAC specialist, cleaner, or any other trade and you’re still manually responding to and chasing leads and quotes, this is exactly what you need.
Our system helps make your quote not just another number of a comparison list, boost quote conversion rates, improve customer retention and help you get more reviews.
Do I need any technical skills to use this system?
Not at all! We take care of the technical setup, and the automated workflows run effortlessly in the background.
All you’ll need to do is log into our user-friendly app, press a button or two to update the contact when you’ve provided the quote and completed the job.
How will you personalise the workflows for my business?
We add touches to reflect who you are, what you do and how you speak. This ensures your customers feel like they’re talking to you and your team and not an automated system.
Can I make adjustments to the words or timings on the email workflows?
The workflows are fully adaptable, and we can update them anytime to align with your changing business needs or new requirements.
Will this system work alongside my existing software?
We can integrate with some software (i.e. Xero) if required provided your system has the ability to do so. Please note, there may be a cost for this integration.
Can I connect Facebook lead forms?
Yes, we can streamline the process by sending them straight into our system and automate the follow ups with email.
Is there ongoing support after setup?
Yes, we provide ongoing support and check-ins to ensure the system runs smoothly and delivers the results you need.
How long does it take to set up the system?
We can have most clients up and running within a few weeks.
Want to know more?
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